Total Recall VR Classic Rack

Powered by Max

    Total Recall VR Classic Rack is an ideal, professional solution for small capacity VoIP and high capacity analogue audio logging and call recording applications. It offers a vast range of professional voice logging and call recording functions and features in an all-in-one compact rack mountable enclosure.

    This model is capable of recording audio from different analogue audio sources as well as recording telephone calls on analogue and VoIP networks, including:

    • Calls on analogue lines via a high impedance (Hi-Z) analogue line tap.
    • Audio from any line level analogue audio source.
    • SIP sessions (calls) via SPAN port.
    • H.323 calls via SPAN port.

    The maximum recording channel capacity of this model is:

    • 60 analogue recording channels; or
    • 8 VoIP recording channels; or
    • 8 analogue and 8 VoIP recording channels.



    Built specifically for the purpose of audio logging and call recording and running on a Linux platform, it is highly reliable and tolerant to faults. It is a low cost professional audio logging and call recording solution with no compromise on features.

    Key features:

    • Compact rack enclosure for space constrained installations.
    • Intel and Linux based platform for optimal reliability and performance.
    • Built in control panel featuring a colour LCD display and easy access keys.
    • Ideal for both analogue source (telephone, microphone, audio output …) and VoIP call recording.
    • Tamper proof audio media and file format.
    • Multi-level user access control.
    • User-configurable voice logging and call recording with functions like start/stop recording and record-on-demand.
    • Non-intrusive, live and real-time monitoring of recordings in progress.
    • Playback of completed recordings while recording in progress.
    • Start, stop, pause, fast-forward and fast-reverse player controls.
    • Comprehensive search options including time, date, call numbers, extension, agent name, key words in notes and much more.
    • On-board audio storage and archive up to 380,000 hours of audio at 8Kbps and/or 30,000 hours at 64Kbps.
    • On-demand and automatic archiving at predefined intervals to CD, DVD or Blu-Ray (optional) media.
    • Network archiving to archive unlimited number of recordings to a network drive.
    • USB key and disk drive archiving.
    • SNMP alarm integration.
    • Station Messaging Detail Record (SMDR) integration for many popular PaBX systems.
    • Unconstrained license for the Total Recall VR Remote Manager PC client application which provides for system configuration, recording control, live monitoring, searching, playing, annotating, archiving and much more.
    • Unconstrained license to other PC client applications including Total Recall VR Record-on-Demand and Total Recall VR Supervisor Client.


    • Blu-Ray archive device to archive up to 6000 hours of audio on a single BD-RE disk.
    • Solid State Hard Drive (SSD) to improve performance and reliability.
    • Mobile hard drive and 12VDC, 24VDC or 48VDC power supply to use it in mobile environment: emergency vehicles, aircraft, mobile control centres and others.
    • Dual redundant and hot-swappable power supply for 24/7 up-time.