Total Recall VR Product Support
Total Recall VR Support Service provides a highly personalised service for customers and resellers seeking technical and user help for their voice logging systems.
Our support service is a fast-response support channel that is staffed with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize Total Recall VR products and features.
Our support plans offer customers and resellers the flexibility to choose the support level that meet their specific needs and budgets.
|Articles and tutorials|
|Basic support (web form)|
|Private forums and FAQs|
|Standard support (tickets)|
|Access to software updates|
|One-to-one support (direct e-mail/telephone)|
|Remote training (1 hour session per month)|
|Emergency software updates|
|Best practices guidance|
|RFP response help|
|System design office|
|Discounts: 1 month free for 6 months orders. 2 months free for 12 months orders.|
All support plan fees are payable on monthly basis for a specified system. Support will be provided during the calendar month for the specified system when your payment appears on our account. There are no long term contracts.
Please contact us for pricing for 24/7 support for mission critical systems.