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Analog Settings menu is 'greyed out' in the Options Screen

Unlike VoIP or ISDN recording (which require a valid license key), Total Recall VR systems automatically detect the presence of analog interface cards, so when your system has an analog DSP installed the system will automactically show the 'Analog Settings' menu so you can configure the analog channels.

If the 'Analog Settings' menu is not selectable from the Options screen, it means that the system has not detected any analog DSP cards.

If the TRVR system has an analog DSP card installed but the 'Analog Settings' menu is not selectable, you should check that all the cables going to and from the DSP card are correctly plugged in. It can help to unplug, then replug the cables to esnure that they are perfectly secure. Our Maintenance Manuals can be of assistance in locating all the cables - please contact us if you require a copy.

Should the problem continue after confirming the cables are correctly installed then please contact us for further advice.