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Prompted to recreate admin account every time Remote Manager starts

Some users have reported that, after sucessfully installing and configuring older versions of Remote Manager on their PC, the program prompts them to re-create the Admin account every time they start the program (that is, the Admin account and any other user accounts are not saved).

This issue is usually caused when the Windows account that is logged in does not have appropriate read/write permissions for the Remote Manager data directory. Therefore the user data isn't saved, and you have to re-configure the accounts every time you launch the program.

To resolve the problem, uninstall & then re-install the Remote Manager program: for the new installation when you are prompted to configure a data directory select a folder that all Windows Users can definitely read & write to (typical options would be C:\\Documents and Settings\\All Users\\ for Windows XP, or C:\\Users\\Public for Windows Vista/7/8).