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TOTAL RECALL VOICE LOGGER

Rack Model


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Voice Logger Rack

Benefits of Voice Logging

  • Affordable Voice Logger: Robust, professional voice logger with superior cost-to-channel ratio.
  • Reliable System: Stable Linux operating platform with built-in redundancy. Purpose-built for voice logging applications.
  • Secure: Tamper proof recording format and multi-level access control.
  • Accessible: Remote voice logger access and control software included with unlimited licenses.
  • Powerful: Comprehensive voice logging, search, monitoring and playback capabilities.

Voice Logger Features

  • Analog voice logging system - record phone, 2-way radio, intercom, microphone and more.
  • Record up to 32 simultaneous analog calls per unit.
  • Up to 60,000 channel hours recording capacity.
  • Built-in LCD and control panel.
  • Configure, live monitor and search calls via LAN/WAN/VPN/Dialup.
  • Secure and tamper proof recording format.
  • One-click real-time call monitoring.
  • Comprehensive call search capability.
  • Network and DVD/CD archiving.

Professional, Automatic Voice Logging for Phone & Radio

When call recording is critical to your operations, you need a professional, dedicated voice logging system. Total Recall Rack is the compact, reliable and entirely self-contained solution for recording, archiving, searching and replaying your important phone and/or radio communications.

Easy Access to Your Important Information

Live monitor, search and replay voice S from the built in control panel, with simple navigation keys and a big, bright 130 x 97 mm TFT LCD display. Alternatively, all call recorder unit functions and configuration can be managed via your network and Remote Manager - PC software included with unlimited licenses as part of your solution.

Simple GUI and Navigation

Your voice logging solution can be managed from the control panel via three menus (Logging, Search an Options) and four simple navigation keys. Call replay control keys (play/pause, fast forward, rewind, stop) are also included, so you can access call recordings right at the unit.

Reliable & Fault Tolerant Voice Logger

Total Recall Rack is custom engineered for voice logging, offering superior reliability compared to PC based systems. Hot-swap power supplies may be optioned, to provide an additional safeguard against unexpected power events. Support for SNMP alarms is standard, so you can always be alert to potential problems and take action accordingly. As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise grade UNIX operating system.

Long-Term Storage and Archive

Store up to 60,000 hours of call recordings onboard at 16 kbps HQVQ compression, up to 500,000 individual calls. You also have the option to automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or via your network to a NAS or other networked hard drive.

Powerful PC Client Included

All unit configuration, live monitoring, search and replay functions may be performed from the convenience of your networked PC running Windows NT/2K/XP or Vista. Copy calls from your Total Recall voice logger or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats.

Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

Multiple Security Options

Multiple password secured access levels ensure that important system functions are only available to authorised personnel. Configurable channel access for each Remote Manager user maintains security while extending the benefits of recording to more people within your operation.

User-Definable Voice Logging

Start and stop recording (depending on your telephony interface) by voltage detection, VOX detection, 24hr continuous and Record-on-Demand (software or DTMF code control). Beep tone is selectable per channel, and access to live monitoring is configurable per user-defined extension.

Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between ser-defined times - the choice is yours.

Multiple Playback Options

Continuously live monitor calls by extension, call replay via control panel & unit speaker, headphones, line-out jack; or replay via the inbuilt media player in Remote Manager.

Record Everything

Record up to 32 channels from any  line-level audio source telephones, 2-way  or broadcast radio, intercoms, microphones and more. Inputs are standard modular jacks that are compatible with a wide range of voice logging accessories. Analog channels are field upgradable in 4 or 8 channel multiples, up to the maximum of 32 channels.



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